Newsletter

Unless you've been living under a rock, you're probably aware that artificial intelligence (AI) is making headlines and radically transforming a variety of industries. The technology's potential impact on humanity is nearly incomprehensible, touching everything from...

In today's hyper-competitive business environment, maintaining a healthy cash flow is more critical than ever. Efficient debt recovery plays a pivotal role in sustaining your profitability. The decision to outsource this sensitive task to a debt collection agency...

In the financial world, debt collection is often viewed as a necessary, albeit delicate, part of maintaining fiscal stability. While collection is essential for financial institutions, it’s equally critical that the process respects borrowers’ rights and dignity. In...

For business owners and financial professionals, effectively managing delinquent accounts is a complex yet essential task. Knowing when to endorse these accounts to specialized third-party debt collection agencies can significantly impact your resource allocation,...

Navigating the collections landscape can be confusing, especially with all the specialized terms and acronyms that come into play. Whether you're a professional in the field or a business owner looking to understand how your collections team operate, it's important to...

In the world of credit risk management, understanding the performance of different portfolio segments is vital. It's not just about knowing the current state of accounts but also about predicting future behavior and managing risks accordingly. This is where vintage...

What is Midrange? When navigating the debt collection landscape, you may come across the term Midrange. If you're wondering what it's about, we're here to shed some light. Simply put, Midrange refers to a specific stage in collections that handles accounts in...

What is Frontend? Don't confuse Frontend in debt collections with coding or web design. In the world of debt management, Frontend refers to the critical first step in the collection process. It's when a dedicated team of agents springs into action, contacting...

If you're in the business of lending, you know that an effective debt collection team is your ace in the hole. Crafting credit policies is not an exact science and there will always be accounts that fall through the cracks. When they become delinquent, a good...

How to Compute Lagged Delinquency   Lagged delinquency is the gold standard in measuring delinquency in credit cards as it uses a method called vintage analysis. In case you don't know, vintage analysis takes into account the period or month in which the accounts...