What are Payment Arrangements? In credit cards, there are several ways to entice delinquent clients to pay. First, you can offer to reverse their charges when they update their accounts. However, not all clients will be enticed to do this even if you offer to reverse...
Collection Non-Starters Non-starters are cardholders who have never made a payment to their credit cards. In some cases, these are clients who may have missed their first due dates for various reasons. However, it is in this non-starter group that you will find the...
Client Types In collections, there are typically four different types of clients. Identifying them as early as possible can help your agents determine which collection strategy will work best. Type 1 They are the easiest to collect from and should comprise a huge...
